MKMA Online (https://mkma.online/), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or use our services. By using MKMA Online, you agree to the practices outlined in this policy.
Information We Collect
When you use MKMA Online, we may collect the following types of information:
a. Personal Information:
- Account Registration: When you create an account on our website, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
- Order Information: We collect information related to the products you order, including the items in your cart, purchase history, and billing details.
- Payment Details: If you choose to pay online, payment data such as your credit card number or other payment method may be processed securely through third-party payment gateways.
b. Non-Personal Information:
- Usage Data: We may collect non-personal data related to how you interact with our website, such as IP addresses, device types, browser information, and pages you visit. This data helps us improve the user experience and monitor the performance of our website.
- Cookies and Tracking Technologies: We use cookies and other tracking technologies to enhance your browsing experience, track your preferences, and analyze website performance.
How We Use Your Information
We use the information we collect from you for various purposes, including:
- Order Processing: To process and complete your orders, including shipping, billing, and customer support.
- Account Management: To create and manage your account, and to communicate with you about your orders, account status, or any issues related to your account.
- Customer Support: To respond to your inquiries and provide assistance with any issues you encounter while using the website.
- Marketing Communications: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time.
- Website Improvement: To enhance the functionality and performance of the website, and to personalize your experience based on your preferences and usage patterns.
- Compliance: To comply with legal obligations, enforce our Terms & Conditions, and prevent fraud or illegal activity.
How We Protect Your Information
We take the security of your personal information seriously and employ a variety of security measures to protect it. These include:
- Encryption: We use industry-standard encryption to protect your payment information during transactions.
- Secure Payment Gateways: Payment processing is handled by trusted third-party payment gateways that comply with PCI DSS (Payment Card Industry Data Security Standards).
- Access Control: We limit access to your personal data to authorized personnel only who require the information for legitimate business purposes.
However, no method of online transmission or electronic storage is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.
Sharing Your Information
We may share your personal information in the following situations:
- Third-Party Service Providers: We may share your information with trusted third-party service providers who assist with order fulfillment, payment processing, delivery, and customer support. These providers are required to handle your data in accordance with our privacy policy.
- Legal Compliance: We may disclose your personal information if required by law, in response to a court order, or to comply with legal obligations such as fraud prevention, security issues, or law enforcement requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you of such changes through our website or email.
Cookies and Tracking Technologies
Cookies are small text files stored on your device when you visit a website. We use cookies to:
- Improve your experience on our website by remembering your preferences and login details.
- Analyze website traffic and user behavior to enhance the functionality of the website.
- Serve personalized content and advertisements.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of MKMA Online.
Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Update: You have the right to access and update the personal information we hold about you. You can log into your account or contact us directly to make any changes.
- Data Deletion: You may request that we delete your personal information, subject to any legal obligations we may have to retain certain data (e.g., for tax or accounting purposes).
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link in any email we send, or by contacting us directly.
- Data Portability: You may request a copy of your personal data in a commonly used electronic format.
To exercise any of these rights, please contact us using the contact details below.
Third-Party Links
MKMA Online may contain links to third-party websites that are not operated or controlled by us. This Privacy Policy only applies to MKMA Online, and we are not responsible for the privacy practices of any external sites. We recommend that you review the privacy policies of these third-party websites before sharing your personal information.
Children’s Privacy
MKMA Online is not intended for use by children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact us at:
Email: support@mkma.online
Phone: +92 333 8916686
Address: Ahmer Shoping Mall Taunsa Dera Ghazi Kha
Punjab Pakistan